Return Policy

Returns

You may request a return (RGA#) within 30 days of your order date by emailing fypononly@yahoo.com. Returns outside our 30 day return policy will not be accepted, unless defective. Once a return (RGA#) is requested, you will receive an email with instructions on how and where to return your package. Customers are responsible for any freight arrangements and/or costs associated with the returning package. RGA#'s are good for 10 days from the date of issuance.

In order to receive a refund, all items on your return must meet the following criteria:

- Must have been issued a valid RGA

- Must be in resalable condition

- Must be free from scratches and/or defects

- Must be in original manufacturer's box and packaging

- Must have not been installed

- Must not be missing pieces (installation hardware, screws, ect.)

- Must not be a special order item

Refunds

Refunds will be credited to the original form of payment once the product is received back and inspected by our warehouse. This process usually takes 7-10 business days. Please note that your refund will be subject to a 30% restocking fee and shipping charges are non-refundable once an order or part of an order has shipped from the manufacturer warehouse.

Cancellations

Orders may be cancelled if it is a stock order within 24 hours from receipt of the order. All special orders will be non-returnable. This includes special orders of sizes, lengths, and manufactured parts. If your order is too far along in the shipping process, we will be unable to cancel it and you will need to request a return (RGA#) upon receipt of the order. Please know, we pack & ship orders FAST!